RideShare Pro Admin Dashboard

3
Dashboard Overview
Fare Estimation Tool
Online Drivers
1,247
12% from yesterday
Active Riders
3,582
8% from yesterday
Ongoing Trips
428
3% from yesterday
Today's Revenue
$24,587
15% from yesterday
Demand vs Supply
Trip Volume by Zone
System Alerts
Payment System Downtime
Credit card processing is experiencing issues in Zone
10 min ago
Driver Documents Expiring
47 drivers have documents expiring in the next 7 days
1 hour ago
Surge Demand Detected
High demand detected in downtown area. Consider activating boost pricing.
2 hours ago
Quick Actions
Zone Management
Existing Zones
Zone ID Name City Country Status Actions
Z001 Downtown New York USA Active
Z002 Uptown New York USA Active
Z003 Midtown New York USA Inactive
Zone Map
Pricing & Vehicle Categories
Vehicle Categories
Booking Controls
Fare Calculation Rules
Boost Pricing
Commission
Vehicle Categories
Category Pickup Fare Per KM Rate Per Min Rate Min Fare Max Fare Min Increase by Rider Max Increase by Rider Actions
Economy % %
Comfort % %
Premium % %
Zone-Level Booking Controls
Fare Calculation Order
  1. Base fare (pickup + km + min)
  2. Rider adjustment (within Min/Max Increase by Rider limits)
  3. Boost multiplier
  4. Apply System Min/Max
  5. Add extras (waiting, cancellation, reservation, surcharges)
Boost Pricing Controls
Manual Boost
1.5x
Auto Boost
1.8x
%
Scheduled Boost
2.0x
Commission Settings
Standard Commission
15%
Premium Commission
20%
Partner Commission
12%
Security & Alerts
Payment System
ACTIVE
Ride Booking
ACTIVE
Driver App
ACTIVE
Rider App
ACTIVE
SOS Alerts
Fraud Detection
Document Monitoring
System Logs
Active SOS Alerts
SOS Alert - Trip #T38472
Driver John D. triggered SOS at 14:32. Location: 5th Ave & 42nd St
5 min ago
Fraud Detection
Suspicious Activity Detected
Multiple accounts from same device detected
2 hours ago
GPS Spoofing Detected
Driver ID: D4721 showing inconsistent location data
3 hours ago
Driver Document Monitoring
Driver ID Name Document Type Expiry Date Status Actions
D2847 Michael Johnson Driver's License 2023-12-15 Expired
D3921 Sarah Williams Insurance 2023-12-20 Expiring Soon
System Logs
Timestamp Event Type User Description IP Address
2023-11-21 14:32:15 SOS Triggered Driver: John D. SOS button pressed during trip T38472 192.168.1.105
2023-11-21 13:45:22 Failed Login Admin Panel 3 failed login attempts from IP 203.0.113.45 203.0.113.45
2023-11-21 12:15:08 Document Expired Driver: Michael J. Driver's license expired - auto-suspended System
Communications
Popups
Chat
Notifications
Templates
Send Popup Notification
Recent Popups
Date Target Type Message Acknowledged
2023-11-20 14:30 All Users Info System maintenance scheduled for tonight 78%
2023-11-19 09:15 Zone: Downtown Warning Heavy traffic expected due to parade 92%
Admin Chat
JD
ER
MT
SW
Chat with John Doe (Driver) - Zone: Downtown
Hello John, how can I help you today?
10:15 AM
Hi, I'm having issues with the payment system. It's not accepting my card.
10:16 AM
I see the issue. Your card was declined due to insufficient funds. Can you try another payment method?
10:17 AM
Okay, I'll try with my wallet balance. Thanks for the help!
10:18 AM
Notification History
Date Type Recipient Title Status
2023-11-21 09:30 Push All Drivers System Update Sent
2023-11-20 16:45 Email Zone: Downtown Promo Code Available Sent
2023-11-20 14:20 SMS Rider: Emma R. Trip Completed Delivered
Message Templates
Name Type Message Actions
Payment Issue Chat I see there's an issue with your payment. Please try another method or contact your bank.
Driver Welcome Popup Welcome to RideShare! Complete your profile to start receiving ride requests.
Trips & Live Map
Live Map
Active Trips
Trip ID Driver Rider Pickup Destination Status Actions
T38472 John D. (D2847) Emma R. 5th Ave & 42nd St Central Park Ongoing
T38473 Sarah W. (D3921) Michael T. Times Square JFK Airport En Route
Reports & Analytics
Financial
Driver
Passenger
Zone
Revenue Report
Revenue by Zone
Zone Today This Week This Month Growth
Downtown $8,452 $52,147 $198,452 +12%
Uptown $6,784 $41,258 $152,369 +8%
Midtown $5,321 $32,147 $124,785 -3%
Driver Performance
Driver ID Name Trips Completed Earnings Acceptance Rate Cancellation Rate Rating
D2847 John D. 247 $8,452 94% 2% 4.8
D3921 Sarah W. 198 $6,784 89% 4% 4.6
Franchise Management
NYC Metro
Active

Owner: John Smith

Zones: Downtown, Uptown, Midtown

Commission: 15%

247
Drivers
1,582
Riders
$24.5K
Revenue
4.7
Rating
Chicago Central
Active

Owner: Sarah Johnson

Zones: Loop, North Side, South Side

Commission: 18%

189
Drivers
1,245
Riders
$18.7K
Revenue
4.5
Rating
LA Metro
Inactive

Owner: Michael Brown

Zones: Hollywood, Downtown, Beverly Hills

Commission: 20%

312
Drivers
2,145
Riders
$32.1K
Revenue
4.8
Rating
Driver Onboarding & Verification
1
Pending: 24

Application Review

Initial driver applications waiting for review

2
Pending: 18

Document Verifications

Driver documents requiring verification

3
Pending: 12

Background Check

Background checks in progress

4
Pending: 8

Final Approval

Applications ready for final approval

Recent Driver Applications
Application ID Driver Name Applied Date Zone Status Actions
APP-8472 Michael Johnson 2023-11-20 Downtown Document Review
APP-8471 Sarah Wilson 2023-11-19 Uptown Background Check
APP-8470 David Brown 2023-11-18 Midtown Approved
Payment & Finance Management

Total Revenue

$248,752
15% this month

Driver Payouts

$186,564
12% this month

Commission

$62,188
18% this month

Refunds

$2,458
5% this month
Driver Payouts
Transactions
Refunds
Payment Gateway
Pending Payouts
Driver ID Driver Name Zone Amount Period Status Actions
D2847 John Driver Downtown $1,247.50 Nov 1-15, 2023 Pending
D3921 Sarah Wilson Uptown $984.75 Nov 1-15, 2023 Pending
Support & Ticket System
Payment Failed - Trip T38472
CRITICAL

User: Emma Rider (R4821)

Zone: Downtown

Created: 15 min ago

Driver Navigation Issue
HIGH

User: John Driver (D2847)

Zone: Downtown

Created: 45 min ago

Account Verification Request
NORMAL

User: Michael Thompson

Zone: Midtown

Created: 2 hours ago

Recent Support Tickets
Ticket ID Subject User Zone Priority Status Actions
TKT-8472 Payment Failed - Trip T38472 Emma Rider Downtown CRITICAL Open
TKT-8471 Driver Navigation Issue John Driver Downtown HIGH In Progress
Promotions & Marketing
Active Promotions
3 Active
24.5K
Total Uses
$18.7K
Discount Value
12.8%
Conversion Rate
$45.2K
Revenue Generated
Current Promotions
Promo Code Description Discount Zone Uses Status Actions
WELCOME20 New User Welcome Discount 20% off All Zones 8,452 Active
RIDENOW15 Weekend Special 15% off Downtown 3,247 Active
SAFETY10 Safety Promotion 10% off All Zones 5,821 Expired
Vehicle Management
Active
Insurance
Expires: 2024-06-15
Inspection
Last: 2023-10-20
Mileage
45,287 km
Maintenance
Due: 2024-01-15
Vehicle Fleet Overview
Vehicle ID Model Owner Zone License Plate Status Actions
V7842 Toyota Camry 2022 John Driver Downtown ABC-1234 Active
V7843 Honda Accord 2021 Sarah Wilson Uptown XYZ-5678 Active
Reviews & Ratings Management
Emma Rider
Trip: T38472 • Driver: John Driver • Zone: Downtown
⭐⭐⭐⭐⭐

"Excellent service! Driver was punctual, car was clean, and the ride was smooth. Would definitely recommend!"

Michael Thompson
Trip: T38471 • Driver: Sarah Wilson • Zone: Uptown
⭐⭐

"Driver took a longer route and the car wasn't very clean. Expected better service."

Rating Statistics
Zone Average Rating Total Reviews 5 Stars 1-2 Stars Response Rate
Downtown 4.7 8,452 6,841 (81%) 247 (3%) 94%
Uptown 4.5 6,784 5,128 (76%) 339 (5%) 89%
Midtown 4.6 5,321 4,152 (78%) 213 (4%) 91%
Emergency & Incident Management
CRITICAL
Recent Incidents
Incident ID Type Trip ID Zone Severity Status Actions
INC-8472 SOS Alert T38472 Downtown CRITICAL Active
INC-8471 Accident Report T38465 Uptown HIGH Investigating
Audit & Compliance

System Activity Log

Last 24 hours
2023-11-21 14:32:15
Admin login from IP 192.168.1.105
User: admin@rideshare.com
2023-11-21 13:45:22
Driver document approved
Driver: D2847 (John Driver)
2023-11-21 12:15:08
Pricing updated for Zone Downtown
User: admin@rideshare.com
Compliance Reports
Report Type Period Generated Status Actions
Driver Compliance Q4 2023 2023-11-20 Complete
Financial Audit October 2023 2023-11-15 Complete
Safety Compliance Q4 2023 2023-11-10 In Progress
Notification System
Notification Performance
24.8K
Push Sent
18.5K
Push Delivered
4.2K
Push Opened
22.7%
Open Rate
Recent Notification Campaigns
Campaign Type Target Sent Open Rate Status Actions
Weekend Promotion Push + Email All Users 24,852 22.7% Completed
Driver App Update Push All Drivers 8,452 45.2% Completed
Safety Reminder SMS Zone: Downtown 12,458 18.3% Scheduled
API & Integration Management
API Status
All Systems Operational
Ride Booking API Operational
Payment Gateway Operational
Mapping Service Operational
Notification Service Operational
Active API Keys
Key Name API Key Permissions Created Last Used Status Actions
Mobile App rs_mob_8472abc... Read/Write 2023-10-15 2023-11-21 14:25 Active
Partner Integration rs_part_3921xyz... Read Only 2023-09-20 2023-11-20 09:15 Active
Chat Management
Driver Chats
Rider Chats
Support Chats
John Driver (D2847)
Zone: Downtown • Started: 2023-11-21 10:15
Active
Hello John, how can I help you today?
10:15 AM
Hi, I'm having issues with the payment system. It's not accepting my card.
10:16 AM
I see the issue. Your card was declined due to insufficient funds. Can you try another payment method?
10:17 AM
Database Management
24.8 GB
Total Size
1,247
Drivers
3,582
Riders
42,847
Trips
Database Tables
Table Name Records Size Last Updated Actions
drivers 1,247 2.4 GB 2023-11-21 14:32
riders 3,582 1.8 GB 2023-11-21 13:45
trips 42,847 8.2 GB 2023-11-21 14:15
User Management
Active
Driver's License
Expires: 2024-06-15
Vehicle Insurance
Expires: 2024-03-20
System Settings
General
Security
Notifications
Integrations
General Settings
Security Settings